CSA Guidlines and Policy
We promise to do our best to provide you with a bountiful share each week. The quantity however, may vary from week to week due to extreme weather, insects, or other production factors despite our best efforts. By joining our CSA, you are agreeing to share the risk of crop failure with us and other members. In the unlikely event of a crop failure, our procedure is as follows:
If only a small portion of crops fail, we compensate for the failed crops by filling your share with other crops grown on the farm that are ready for harvest at that time. We may cover for a crop loss by buying in from other local farmers generally with the same or similar certifications as our farm. This may not be a feasible option for all crops because of cost or widespread failure. We will never put anything in our boxes that doesn’t come from farmers that we have a personal relationship with, meaning we’ve worked on or visited their farms, and we implicitly trust their practices. In the interest of transparency, we will always identify produce that we didn’t grow and give you information about the other farm.
By signing up for the CSA, you are agreeing to let us farm for you for the whole season. You are providing us working capital at the beginning of the year to insure the farm’s financial and operational sustainability (thank you!). With that trouble out of the way, we can focus on growing the best food possible for you and your family.
We are passionate about providing you with fresh organically grown produce as conveniently as possible. Because we deliver to pick up locations that are giving up their spaces free of charge, it is important that we respect their businesses and their time. It is our policy that food must be picked up within the allotted window of time, and our pickup locations have been instructed to donate and/or disturb unclaimed shares as they see fit after the window closes. By signing up for the CSA, you are sharing in the farm's preseason investments. While we handle each case on an individual basis, requests for refunds particularly made at the end of the season will not be honored since the money has been invested in production, and the vegetables have been harvested and delivered. It is your responsibility to understand pickup times, locations and rules when you sign up. Once the produce has been delivered by us, it is up to you to make sure it gets the rest of the way to your table.
Unfortunately vegetables don't take a vacation, but that doesn’t mean you shouldn't. We have struggled to find a strategy that will allow us to hold boxes when you are away. This season are trying out a new feature that will enable you to put your box on hold for pick up later. There is a limit of two vacation holds per season. These surplus boxes will be delivered over the two weeks following the end of the season. Notice must be given via email by Friday before the week requested.
If you have not arranged a vacation hold prior to the deadline, you must either pickup your veggies within the allotted time-frame, or arrange for a friend or neighbor to do so. We cannot allow any exceptions. Sorry.
You will find your share in a waxed vegetable box. Since these boxes are almost $3.00 each, we like to reuse them (If we didn't reuse boxes our annual cost would be over $9,000!). Please bring a couple of grocery bags with you to take your produce home with. When your box is empty, please break it down flat, and place it neatly with the other collapsed boxes.